ca44 Frequently Asked Questions

ca44 requires a government-issued photo ID for KYC verification — a National Identity Card (NID), passport, or driving licence is accepted. You may also be asked to submit a recent utility bill or bank statement as proof of address. Documents should be clear, unedited scans or photos. Verification is typically completed within 24 hours of submission.

Use the 'Forgot Password' link on the ca44 Login page. Enter the mobile number or email address registered to your account, and ca44 will send a password reset link or OTP within a few minutes. If you no longer have access to your registered mobile number, contact [email protected] with your account details and ID documentation to verify your identity.

No. ca44 strictly enforces a one-account-per-player policy. Opening multiple accounts is a violation of the Terms and Conditions and may result in all associated accounts being suspended and balances forfeited. If you believe a duplicate account was created in error, contact [email protected] immediately to resolve the issue before any action is taken.

To close your ca44 account permanently, email [email protected] with the subject line 'Account Closure Request' from your registered email address. Withdraw any remaining balance before submitting the request. ca44 will process the closure within 3 business days. If you are closing the account due to problem gambling, the team will also offer self-exclusion as an alternative.

Nagad deposits on ca44 are processed in real time and typically reflect in your account balance within 5 minutes of sending the payment. During peak periods such as BPL match days or major promotions, processing may occasionally take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact ca44 support with your Nagad transaction ID and the amount sent.

The minimum deposit on ca44 is ৳200 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. Bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, or other partner banks may have a higher minimum of ৳500. There is no maximum deposit limit for standard players, although high-value deposits may trigger an additional verification step for security purposes.

The minimum withdrawal amount on ca44 is ৳500 for bKash, Nagad, and Rocket. Bank transfer withdrawals have a minimum of ৳1,000. Withdrawal requests are reviewed by ca44's finance team and typically processed within 1–4 hours for verified accounts. First-time withdrawals may take up to 24 hours as the account undergoes a standard security review.

ca44 does not charge any platform-side fees on withdrawals. However, your mobile wallet provider (bKash, Nagad, or Rocket) or bank may apply their own standard transaction charges, which are outside ca44's control. The amount credited to your wallet or bank account will be the full withdrawal amount minus any charges applied by your payment provider at their end.

Yes, ca44 supports bank transfers from several Bangladeshi banks including Dutch-Bangla Bank (DBBL), BRAC Bank, Islami Bank Bangladesh (IBBL), Sonali Bank, and City Bank. To deposit via bank transfer, select 'Bank Transfer' in the ca44 deposit section and follow the instructions to transfer funds to the designated account. Include your ca44 username as the payment reference to ensure your deposit is matched correctly.

Yes, ca44 offers live in-play betting on cricket matches including BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures. In-play odds update in real time as the match progresses, covering markets such as next wicket, runs in next over, current partnership total, and match winner at any given point. A stable internet connection is recommended for in-play betting to avoid odds changes between selection and confirmation.

ca44 features slot games from leading global providers including Pragmatic Play, NetEnt, Microgaming, Spribe, and Habanero. The slots library spans classic three-reel games, video slots with bonus rounds, and progressive jackpot titles. All slots on ca44 use certified Random Number Generator (RNG) technology to ensure fair and unbiased outcomes on every spin.

Yes, ca44 is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — including cricket betting, slots, live casino, and account management — works through your phone's browser without requiring a separate app download. The mobile interface automatically adapts to your screen size for comfortable play whether you are using a budget Android handset or a premium smartphone.

RTP varies by individual slot title — most games on ca44 carry an RTP between 94% and 97%, which falls within the industry standard range for certified online slots. Individual RTPs for each game are published in the game's information panel, accessible before or during play. ca44 does not modify the RTP of any game — all titles run at the RTP certified by the original game provider.

All ca44 bonuses are subject to wagering requirements, which specify how many times the bonus amount (or bonus plus deposit amount) must be wagered before a withdrawal can be made. Wagering requirements vary by promotion and are clearly stated in the individual bonus terms on the ca44 Promotions page. Sports betting contributions and casino game contributions toward wagering may differ — always read the specific bonus terms before claiming.

Yes, ca44 bonuses have an expiry period that begins from the date the bonus is credited to your account. The exact expiry window varies by promotion — typically between 7 and 30 days — and is stated in the specific bonus terms. If the wagering requirements are not completed before the bonus expires, the bonus and any winnings generated from it are removed from the account automatically.

ca44 rewards active players through an ongoing loyalty programme where points are earned based on real-money wagering activity across cricket betting, casino games, and slots. Accumulated points can be exchanged for bonus credits or used toward exclusive promotions. Players who demonstrate consistent activity may be invited to the ca44 VIP tier, which offers enhanced withdrawal limits, personalised bonuses, and dedicated account management support.

Yes, ca44 uses 256-bit SSL encryption to protect all data transmitted between your device and the platform. Financial transactions are processed through verified payment partners, and player funds are held separately from operational funds. ca44 also employs two-factor authentication (2FA) for account logins and conducts regular security audits to maintain a safe environment for all Bangladesh players.

The minimum age to register and play on ca44 is 21 years. This policy is strictly enforced through identity verification at registration and at the point of first withdrawal. Players who are found to be under 21 will have their accounts closed immediately and net deposits returned. ca44 does not permit gambling by minors under any circumstances.

To self-exclude from ca44, email [email protected] with the subject line 'Self-Exclusion Request' and include your registered name and account email. ca44 will process your self-exclusion within 24 hours, during which your account will be locked and all promotional communications stopped. Self-exclusion periods start at 6 months and can be set as permanent. The exclusion cannot be reversed during the chosen period.

Yes. ca44 allows players to set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of their account dashboard. Once a limit is in place, no deposits exceeding that threshold will be accepted for the specified period. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory 7-day waiting period to protect against impulsive decisions.